During major holidays such as Valentine's Day and Mother's Day our florists operate extended hours and delivery times are 8am-8pm.

Shipped Products Delivered on a Specific Day

If you prefer your order delivered on a specific date, when ordering, please select the delivery date with the word "ON" preceding it; if you prefer your order delivered BY a specific date, and if the following option is available, please select the delivery date with the word "by Friday" preceding it. China-gift.com is not responsible for orders delivered early by Fed Ex.

Sunday Delivery

Deliveries are available in most cities on Sundays in the USA if ordered by 11am in the
recipient time zone.
If we are unable to make your Sunday delivery and time permits we will deliver the gift on
Saturday. If it is too late to deliver on Saturday and Sunday is not available then we will call
and email you as soon as possible and put your order on hold.. (Normal call times are
about 2 hours on Sundays).

PO Boxes

We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.

Rural Routes and Remote Locations

We occasionally have trouble delivering to some rural routes and will contact you if service is unavailable. In some cases, delivery to such rural areas is available for an additional fee; we will contact you if such a situation arises.

If no one is home

Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the gift in a safe place for the recipient to retrieve when they return or leave a message for the recipient to call to arrange for delivery. If there is someone that you would like them left with if no one is there such as a specific neighbor etc please state so in the special delivery instructions.

For florist delivered products the shipping and service fee shown is a service fee and typically starts at $6.99. The actual price will be shown in the pull down window depending on the item, state, and delivery date when ordering.

Incorrect Addresses

If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee.China-gift.com is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.

Canceling an Order
Florist Delivered Products:
We are unable to cancel orders for florist delivered products that have already been sent out for delivery or have already been delivered. To cancel an order that has not been processed please call 86-755-25797715.

Shipped Products:
We are unable to cancel orders for shipped products that have already shipped out. To cancel an order that has not been processed please call 86-755-25797715.

If a gift basket is cancelled that has already been shipped to the recipient, the customer must return the basket and pay the shipping costs to return the item to the vendor.

Pricing:

Prices shown below product images include our shipping and service fees, but also include a handling fee on florist delivered items.

For products that are shipped you may have 2 options such as "ground" or "air". If you choose "ground" please note that the delivery says "by" that date and the product may arrive earlier than the selected day. If you need your item delivered on a specific day please choose one of the options that start with "On" specific day, to insure timely delivery.

Shown prices for florist delivered products may include a handling fee depending on the product, seasonal availability, market conditions, and delivery area. When applicable, this fee will be shown on the order preview page for the florist delivered items.

Prices below the small image are the base price for the item. Many products are available in Regular, Deluxe, and Premium sizes that you can upgrade to.

Pricing for Holidays:

Some items increase in price around major holidays. If the price increases for the holiday you will notice the change when you choose a date that is near a major flower holiday. If the price does not go up then the item does not increase in price for the holidays.

Card Messages:

The message that you write in the Card Message field is the message that is sent with the gift. We do not include any billing information with your order.

Wine:

All wine and other alcoholic beverage products are delivered from a licensed retailer and the recipient must be 21 years of age to sign for the package.

Recipient May Be Contacted

In some cases, the florist may contact the recipient to ensure s/he will be home to accept the delivery.